Get In Touch We're here whenever you need us
18+ only. MimoPlayd is virtual-only with no deposits, no withdrawals, and no real-money value.
Whether you have a question about your account, a suggestion for the platform, or a technical issue to flag — send us a message and our team will get back to you as promptly as possible.
Send us a message
Use the form to share feature ideas, report technical glitches, raise account questions, or open a partnership conversation. The more context you include, the quicker our team can respond.
- Let us know which arena or page you were on when the problem occurred.
- Include your device type and browser version when flagging a bug.
- Keep partnership notes concise so we can direct them efficiently.
- Bear in mind this is a virtual-only platform — no payment handling is involved.
Operator
MimoPlayd Finland
Nortamonkatu 26
26100 Rauma
Finland
Platform information
We aim to reply within one business day
Our support team reviews messages Monday through Friday. For a quicker resolution, provide as much context as possible in your first message so we can act on it straight away.
Accounts, Credits, arenas, and feedback
We handle account questions, Credit balance queries, arena-related issues, and general platform feedback. We cannot process payment requests — this platform runs entirely on virtual Credits with no real-money transactions of any kind.